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      • Understanding Quality – What is quality? Why? etc.
        • CostofQuality_200x120pxWhy? – Should quality be important to construction?
        • AnnexSL_Redacted_200pxAnnex SL – What is it & why is it important?
        • QualityCulture_200x120pxQuality Culture & Behaviour – Establishing a quality culture
        • Cost of Quality_Redacted_160x120pxCost of Quality – What does quality cost?
        • Certification_Redacted_150x120pxHow to check certification – Is the certifcate OK and genuine?
        • quality_manuals_plans_redacted_164x120pxQuality Manuals and Plans – Whare are they and how to use them
        • More articles >
      • Project Quality Management (General) – Quality management throughout delivery
        • CDM Regulations120x120pxCDM Regulations – How does quality relate?
        • Stakeholder120x120pxStakeholder Management – How do we do this?
        • vecteezy_hand-pulling-wooden-block-with-risk-text_3057359 Cropped (1)_640x481Risk Assessment – A Quality Perspective – Managing uncertainty for quality
        • collaboration_200x120pxCollaboration – How does it help quality?
      • Project Quality Management (Specific) – Quality specific to delivery stages
        • Pre-Construction
          • document-2831359_960_720Mobilisation
        • Design Stage
          • document-2831359_960_720Design Freeze – Control design change
          • document-2831359_960_720Design – A QM Viewpoint
          • document-2831359_960_720Design Check/Approval – Assuring the design
          • document-2831359_960_720Temporary Works – Temporary works design
        • Construction
          • document-2831359_960_720Change Control – What to consider
          • document-2831359_960_720Off-Site Manufacturing – How to maintain quality
        • Handover
          • document-2831359_960_720Assurance and Self-Certification – How do we provide confidence?
          • document-2831359_960_720Building Completion – How to complete successfully
      • Quality Toolkit – Tools for quality & improvement
        • Inspection & Test Plans
          • document-2831359_960_720What is an ITP? – What do we mean by an ‘Inspection & Test Plan’?
          • document-2831359_960_720How to write an ITP? – How do you produce an Inspection & Test Plan?
          • ITP imageDownload an ITP template
        • Other Tools
          • document-2831359_960_7205 Whys – A simple tool to understand the real reason something happens
          • document-2831359_960_720Fishbone Diagram – A tool to help find the root cause
          • document-2831359_960_720Quality Checklists – Aide memoire to prevent error
          • document-2831359_960_720Auditing – Auditing management systems
          • document-2831359_960_720FMEA – Failure Modes and Effects Analysis
          • document-2831359_960_720Interpersonal Relationships in Auditing – How to interact with everyone involved
        • toolkitQuality Toolkit – Why do we refer to quality ‘tools’?
      • Technical – Quality in what we deliver
        • Steelwork_redacted_180x120pxStructural Steelwork – How do you prevent errors in steelwork?
        • weld_redacted_168x120pxThe Importance of Welding Assurance – How can you ensure welding is right?
        • escalator_redacted_180x120pxLifts & Escalators – What should be considered for lifts & escalators?
        • Digital 6_Redacted_170x120pxDigital Quality Management in Construction – How can technology help quality?
      • Industry Reports
        • Click here for links to more industry reports >
        • FEATURED
          • Building a Safer Future_ImageBuilding a Safety Future: Final Report – Report from the independent review of the building regulations and fire safety led by Dame Judith Hackitt (Published May 2018)
          • Big Data_Knowledge GapConstruction Industry Knowledge Gap – Designing Buildings Wiki’s report outlining the knowledge gap in the Construction Industry
          • Project 13 report imageFrom Transactions to Enterprises (Project 13) – The Infrastructure Client Report on a new approach to delivering high performance infrastructure (Published March 2017)
          • Stopping-Building-Failures-ReleaseStopping Building Failures – Housing Forum’s recommendations for collaboration to improve productivity and quality (Launched 25th May 2018)
          • CIOB_Improving QualityCIOB: Improving Quality in the Built Environment – The Chartered Institute of Building Construction Quality Commission report on quality and strategies to be adopted to improve
      • Other Knowledge Sources
        • FEATURED
          • Building_1.7 to 1 ratioBuilding – Modules providing technical information on construction issues and materials produced in partnership with other specialist organisations
          • NucSIGNucSIG: Nuclear Quality Knowledge – Guidance document providing information for quality professionals working in the nuclear sector
      • Become an author
        • Becoming an author…
          • Why? How? A message from the CWG Chair….
          • Author guidelines – How should you write an article?
          • Style Guide – What style should you use?
        • you many know more v2
  • Events
      • Upcoming – Future planned events
        • FEATURED
        • Collaboration Event Pic 9Click here to join ConSIG to receive emails on our events – If you are not already a member of the ConSIG, please join to receive invitations to our events.
      • Annual General Meetings
        • 20220326_ConSIGAGMFrontSlideAnnual General Meeting 2022 – Our 2022 AGM (held remotely) featured an update of ConSIG activities and information about future planned activities and objectives. This also included an overview of the new working group structure.
          • AGM 2022 Slides >
        • ConSIG AGM 2020_800x450Annual General Meeting 2020 – Our 2020 AGM was held remotely due to the COVID pandemic but featured an update of ConSIG activities and information about future planned activities and objectives.
          • AGM 2020 Slides >
        • AGM 2019Annual General Meeting 2019 (04/12/2019) – Our 2019 AGM provided the opportunity to obtain an update on ConSIG activities, meet the steering committee members and learn about future planned activities and objectives.
          • AGM 2019 Slides >
        • AGM 2018Annual General Meeting 2018 (27/06/2018) – Our 2018 AGM provided the opportunity to hear about the the ConSIG, meet the steering committee members and learn about future planned activities and objectives.
          • AGM 2018 Slides >
          • AGM 2018 Summary >
      • Previous – Information & downloads
        • Click here to access information from previous events >
        • FEATURED
            • Quality in Construction Course Webinar – Webinar held 30/7/2020
              • 202007_QIC WebEx_Fig1
              • Event Summary – Read the event summary and download the slides
            • EFQM Excellence Model in Construction – ConSIG & BQF event held 13/2/19
              • 20190213_Cropped 133_1 Resized640480
              • Slides – Download the slides
              • Slido Poll – View the results from the Slido poll
              • Slido Questions – See the questions attendees asked via Slido
            • Turning Risk into Opportunity – Our day event held 25/9/18 hosted by BSI in Milton Keynes
              • risk to opportunity event (Copy)
              • Slides – Download the slides
              • Slido Poll – View the results from the Slido poll
              • Slido Questions – See the questions attendees asked via Slido
              • Facilitated Sessions – See the output from the facilitated sessions
            • Improving Quality through Collaboration – Evening event held 30/5/18
              • collaboration event test (Copy)
              • Slides / Summary – Read the event summary & download the slides
      • QIC Summit (June 2018)
        • Quality in Construction Summit June 2018 – Four members of the ConSIG (David Myers, Helen Soulou, David Anderson, & Mike Buss) presented at the Quality in Construction Summit held at the Radisson Blu, Stansted, on Thursday 7th June.
          • presentation-1559937_960_720 (1)Download the slides (pdf: 15MB)
          • presentation-1559937_960_720 (1)Download our ITP presentation (6MB) – The slides contain animation so we provide the PowerPoint version. See the slides notes for the narrative.
          • twitter-2012-negative-logo-5C6C1F1521-seeklogo.comView the Twitter feed for the event
          • videoWatch the post event video
        • Joint presentations
  • Working Groups
      • Construction Quality Professional Training
        • training-396524_960_720Construction Quality Professional Training Course – We have developed a training syllabus in conjunction with the CQI for construction quality professionals. The course modules will be delivered by CQI Approved Training Partners. Click here to find out more >
      • Competency Working Group (CWG)
        • OBJECTIVE: Our aim is to improve construction by helping everyone increase competence in quality, compliance and excellence
        • These are our current workstreams (hover & click for more info):
            • Construction Quality Knowhow
              • Knowledge-sharingWe provide simple, practical and useful information to help manage construction quality on a day to day basis
        • Group Information
          • CWG member charter
          • CWG Members
          • Join the CWG
        • Meeting Information
          • Dates & Location
          • Minutes
      • Cost of Quality
        • Objective: Our aim is to investigate the cost of quality in construction focussing in particular on the impacts of post completion defects
        • Cost of quality_moneyphotoCost of Quality in Construction – Discover more about the findings of the Cost of Quality Working Group.
        • 123Quality World: Cost of Quality – Dan Keeling (Working Group Chair) explains the methodology being used by the Cost of Quality Working Group in this article published February 2016 in Quality World Magazine
        • diyana-construction-image-800-x-500Appraising Operational Failure in the Construction Industry – Diyana Razak asks what is the cost of failure at the post-operations stage?
      • Avoiding Common Defects
        • Objective: Many organisations have published guides on how to avoid defects. Our aim is to collate the learning and produce an industry-wide guide.
      • Standard Quality Contract Clauses
        • 20200825_CQI ConSIG Contract Requirements_CoverPageStandard Contract Clauses for Quality – Using best practice from previous and existing projects, we have created a set of standard clauses which can be used within contracts to ensure the inclusion of adequate requirements for quality. Click to download.
  • Training
    • Quality in Construction Course: Find out more >
    • Quality in Contruction: Pre-Course Information
  • Useful Links
    • Click here to see all links >
    • FEATURED
      • CIRIACIRIA – Construction Industry Research & Information Assocation
      • Get It RightGet It Right Initiative – Improving value by eliminating error
      • CQI LogoChartered Quality Institute – The global body promoting quality
      • DWBDesigning Buildings Wiki – Construction Industry’s Wikipedia
      • BQF_logoclear-zone_webBritish Quality Foundation – Promoting Excellence & Improvement
  • About ConSIG
    • CONSIG Logo 3Who are we? – Find out more about us
    • why-1780726_960_720_Small2Why become involved? How? – Benefits to you and your organisation
    • members-42919_960_720_smallHow to become a member
    • scroll-339852_960_720_smallHow do we operate? – Download our Terms of Reference
    • Our Steering Committee
      • Steering committee meetings
      • Steering committee members
      • Meeting minutes
    • Website Disclaimer
  • Contact Us
    • query_75x47pxpxContact ConSIG – Make a general enquiry
    • Knowledge-sharingKnowhow – Let us know your suggestions for articles or content we could share in Construction Quality Knowhow.
    • Collaboration Event Pic 9Event Suggestion – Please share your ideas for future events with us.
    • Collaboration Event Pic 9Event Promotion Request – Let us know about events you would like us to include in our Upcoming Events section
Quality Knowledge
Learn about the basics of quality Technical information from a quality perspective General Quality Management aspects Tools to help with quality Estimating, tendering, mobilsation etc. Design Quality Delivering the project Right First Time Completing & handing projects over Operating & maintaining facilities Starting with the end in mind
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  • Project Quality (Specific)
    • Pre-Construction
      • Mobilisation >
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      • Design Freeze >
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      • What is an ITP? >
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    • Structural Steelwork >
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