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  • Knowhow
    • Delivery Specifics – Quality throughout each delivery stage
      • Concept, Estimate, Tender
      • Design
        • document-2831359_960_720Design freeze – A gateway to finalise design evolution
      • Construction
        • document-2831359_960_720Mobilisation – What to consider when setting up your site
        • document-2831359_960_720CDM Regulations – (A quality perspective)
        • document-2831359_960_720Change control – How to manage change
      • Completion & Handover
      • Facilities Management
    • Quality Basics – What is quality? Why? etc.
      • document-2831359_960_720Annex SL – (A construction quality perspective)
    • Managing Quality – Day to day quality management
      • document-2831359_960_720Stakeholder management
      • Inspection & Test Plans – What are ITP’s & how to produce them
        • document-2831359_960_720Inspection & Test Plans (ITP’s) – What are ITP’s and why should you use one?
        • document-2831359_960_720Producing an ITP – How to produce an ITP
        • template documentITP Template – Download our ITP template
    • Technical – Quality specific to delivery activities
      • document-2831359_960_720Structural steelwork
    • Quality Toolkit – Tools for quality and improvement
      • 5 Why’s – Root cause analysis tool
        • document-2831359_960_7205 Why’s – What is it & how to use it
        • template document5 Why’s Form – Download our 5 Why’s form template
    • Useful Industry Reports
      • Rethinking Construction – Construction Task Force 1998 report calling for improvement through focus on value and prevention of waste and poor quality
      • Farmer Review – Recommendations to resolved the construction industry’s labour market challenge
      • Stopping Building Failures – Housing Forum’s recommendations for collaboration to improve productivity and quality
      • Designing DConstruction Industry Knowledge Gap – Designing Buildings Wiki’s report outlining the knowledge gap for the construction industry
    • Become an author / reviewer for Know-how – Find out how to become an author or reviewer for ConSIG
  • Events
    • Upcoming Events – Find out about our future events
      • 18_09_25_Turning Risk to Opportunity ImageQuality: Turning risk into opportunity (25/9/18 09:30-15:30) – A free CPD event (Location: BSi, Milton Keynes)
    • Previous Events – Read up about previous events
      • template documentAnnual General Meeting (27/6/18) – View the AGM slides
      • document-2831359_960_720Improving Quality Through Collaboration (30/5/18)
      • document-2831359_960_720Using Digital Technology to Generate Value in Construction (7/3/18)
  • Working Groups
    • Competency working group (CWG) – Improving quality competence across the construction industry
      • Strategy – View our working group strategy
      • Member charter – Why join and how do we operate
      • Members
      • Workstreams – Our workstreams
        • document-2831359_960_720Quality Awareness Training – Our quality competence framework for non quality professionals
        • Knowledge-sharingConstruction Quality Know-how – Our quality knowledge hub
      • Meetings – Our meeting dates and times
      • CWG Minutes – Meeting records
    • Cost of quality – Researching the cost of post completion defects
  • Useful Links
    • Chartered Quality Institute – The global body advancing quality management
    • CIRIA_logo_400x400Construction Industry Research & Information Association – Facilitating improvement through research & information
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Useful Links

   

The construction industry research and information association, CIRIA: www.ciria.org

The Get It Right Initiative, GIRI: getitright.uk.com

 

Home Improvement – benchmarking US homebuilder quality metrics

Quality management leads to healthier small businesses

Cost of quality paper – Basu

Initial cost of quality paper – Razak et al

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