Quality Training & Qualifications

One current hot topic question is ‘How to we make sure our construction quality professionals have the competence needed to deliver maximum value in their role?’.  This was the work stream for the Construction Quality Professional Training Working Group who have developed a syllabus for construction quality professionals in conjunction with the CQI.  The course will be delivered by CQI Approved Training Partners.  Further information can be found here.

We have identified  othercourses which are available for quality professionals:

Foundation Level

For those wanting to understand quality at a foundation level, the CQI offer a number of modular courses:

Introduction to Change Management (FD104)

Introduction to Management Systems (FD107)

Introduction to Problem Solving (FD102)

Introduction to Product and Service Management (FD105)

Introduction to Risk Management (FD103)

Introduction to Stakeholder Communications (FD108)

Further information can be found here.

Intermediate Level

The next level up (intermediate) are the CQI’s practioner level modular courses:

Managing process performance (PT202)

Managing Management Systems (PT203)

Managing Change and Continual Improvement (PT204)

Managing Problem Solving (PT205)

Managing Supply Chains (PT206)

Managing Customer Excellence (PT207)

Managing Quality Planning (PT208)

Managing and Influencing Stakeholders (PT209)

Further information can be found here.

Those who complete who of these modules in a three year period can obtain the CQI’s Practioner Certificate in Quality Management.  This is “aimed at those already working in a quality role who wish to develop their knowledge and skill” (CQI Website).  TheCQI confirms that this meet the knowledge requirements for PCQI.  However, the ConSIG also notes that only 30 hours training are stipulated as a requirement for PCQI .  To be a competent quality practitioner, though, the ConSIG would recommend more

Advanced Level

The CQI also offer professional courses for advanced level:

Leading Enterprise Performance Measurement (PR302)

Leading Quality Strategy and Planning (PR303)

Leading Business Process Excellence (PR304)

Leading Supply Chain Assurance (PR305)

Leading Strategic Change and Improvement (PR306)

Leading Enterprise Risk Management (PR307)

Further information can be found here.

Those who complete who of these modules in a three year period can obtain the CQI’s Professional Certificate in Quality Management.  This is aimed that those who are “experienced practitioners looking to advance to a strategic level and aspiring to become a Chartered Quality Professional” (CQI Website).

Degree Courses

For those wishing to study quality further, degree courses are available.  These would cover the above topics but also explore academic perspectives enabling  a more in depth understanding of aspects related to quality:  For example:

  •  University of Portsmouth MSc Strategic Quality Management:  This course is available as a distance learning course (27 months) or full time (1 year).  Helping to build on industry experience, this course covers aspects related to  quality, business management and improvement including techniques which enable the quality professional to contribute to the strategic success of the organisation focusing on taking quality beyond assurance to excellence.

www.port.ac.uk/courses/business-and-management/msc-strategic-quality-management/

Audit Courses

One of the key skills for a quality professional is auditing.  We have not provided details of specific audit courses here as many are available for both internal and lead auditors.

Quality Tools

In additional to learning about quality, we would recommend that are trained in techniques and tools such as Lean, Six Sigma and the EFQM Excellence Model.  There are many courses available and so we have not included details here.

If you know of other courses which may be of interest, please to contact the Competency Working Group (consigcwg@gmail.com).

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