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Understanding Quality
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What is quality? Why? etc.
Why?
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Why should quality be important to construction?
Annex SL
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What is it & why is it important?
Quality Culture & Behaviour
Project Quality Management (General)
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Quality management throughout delivery
CDM Regulations
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A quality management perspective
Stakeholder management
Project Quality Management (Specific)
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Quality specific to delivery stages
Pre-Construction
Mobilisation
Design Stage
Design freeze
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Control design change
Design
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A QM Viewpoint
Construction
Change control
Handover
Assurance / Self Certification
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How do we provide confidence?
Quality Toolkit
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Tools for quality & improvement
Inspection & Test Plans
What is an ITP?
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What do we mean by an ‘Inspection & Test Plan’?
How to write an ITP?
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How do you produce an Inspection & Test Plan?
Download an ITP template
5 Whys
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A simple tool to understand the real reason something happens
Quality Toolkit
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Why do we refer to quality ‘tools’?
Technical
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Quality in what we deliver
Structural steelwork
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What are the key quality issues for steelwork?
Lifts & Escalators
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What should be considered for lifts & escalators?
Mechanical & Electrical (M & E)
Industry Reports
Click here for links to more industry reports >
FEATURED
Building a Safety Future: Final Report
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Report from the independent review of the building regulations and fire safety led by Dame Judith Hackitt (Published May 2018)
Construction Industry Knowledge Gap
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Designing Buildings Wiki’s report outlining the knowledge gap in the Construction Industry
From Transactions to Enterprises (Project 13)
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The Infrastructure Client Report on a new approach to delivering high performance infrastructure (Published March 2017)
Stopping Building Failures
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Housing Forum’s recommendations for collaboration to improve productivity and quality (Launched 25th May 2018)
CIOB: Improving Quality in the Built Environment
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The Chartered Institute of Building Construction Quality Commission report on quality and strategies to be adopted to improve
Other Knowledge Sources
FEATURED
Building
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Modules providing technical information on construction issues and materials produced in partnership with other specialist organisations
NucSIG: Nuclear Quality Knowledge
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Guidance document providing information for quality professionals working in the nuclear sector
Become an author
Becoming an author…
Why? How? A message from the CWG Chair….
Author guidelines
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How should you write an article?
Style Guide
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What style should you use?
Events
Upcoming
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Future planned events
FEATURED
Click here to join ConSIG to receive emails on our events
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If you are not already a member of the ConSIG, please join to receive invitations to our events.
Previous
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Information & downloads
Click here to access information from previous events >
FEATURED
EFQM Excellence Model in Construction
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ConSIG & BQF event held 13/2/19
Slides
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Download the slides
Slido Poll
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View the results from the Slido poll
Slido Questions
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See the questions attendees asked via Slido
Turning Risk into Opportunity
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Our day event held 25/9/18 hosted by BSI in Milton Keynes
Slides
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Download the slides
Slido Poll
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View the results from the Slido poll
Slido Questions
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See the questions attendees asked via Slido
Facilitated Sessions
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See the output from the facilitated sessions
Improving Quality through Collaboration
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Evening event held 30/5/18
Slides / Summary
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Read the event summary & download the slides
Using Digital Technology to Generate Value in Construction
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Evening event held 7/3/18
Slides / Summary
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Read the event summary and download the slides
QIC Summit (June 2018)
Quality in Construction Summit June 2018
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Four members of the ConSIG (David Myers, Helen Soulou, David Anderson, & Mike Buss) presented at the Quality in Construction Summit held at the Radisson Blu, Stansted, on Thursday 7th June.
Download the slides (pdf: 15MB)
Download our ITP presentation (6MB)
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The slides contain animation so we provide the PowerPoint version. See the slides notes for the narrative.
View the Twitter feed for the event
Watch the post event video
Working Groups
Competency Working Group (CWG)
OBJECTIVE: Our aim is to improve construction by helping everyone at all level and roles increase competence in quality, compliance and excellence
These are our current workstreams (hover & click for more info):
Construction Quality Knowhow
We provide simple, practical and useful information to help manage construction quality on a day to day basis
Quality Awareness Training
We have developed a training framework for non quality professionals
Construction Quality Professional Training
We are developing a training framework to ensure construction quality professionals can obtain the knowledge and basics skills required
Group Information
CWG member charter
CWG Members
Join the CWG
Meeting Information
Dates & Location
Minutes
Cost of Quality
Objective: Our aim is to investigate the cost of quality in construction focussing in particular on the impacts of post completion defects
Click here to read the Quality World Magazine Article published February 2016 in which Dan Keeling (Cost of Quality Working Group Chair) explains the methodology being used by the Cost of Quality Working Group
Avoiding Common Defects
Objective: Many organisations have published guides on how to avoid defects. Our aim is to collate the learning and produce an industry-wide guide.
Training
Useful Links
Click here to see all links >
FEATURED
CIRIA
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Construction Industry Research & Information Assocation
Get It Right Initiative
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Improving value by eliminating error
Chartered Quality Institute
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The global body promoting quality
Designing Buildings Wiki
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Construction Industry’s Wikipedia
British Quality Foundation
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Promoting Excellence & Improvement
About ConSIG
Who are we?
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Find out more about us
Why become involved? How?
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Benefits to you and your organisation
How to become a member
How do we operate?
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Download our Terms of Reference
Our Steering Committee
Steering committee meetings
Steering committee members
Meeting minutes
Website Disclaimer
Suggestions
Knowhow
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Let us know your suggestions for articles or content we could share in Construction Quality Knowhow.
Event Suggestion
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Please share your ideas for future events with us.
Event Promotion Request
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Let us know about events you would like us to include in our Upcoming Events section
Projects: Completion and Handover
Read our article
Assurance & Self-Certification.
Knowhow >
HOME
ConSIG LinkedIn >
ConSIG Twitter >
Upcoming Events
Previous Events
Risk to Opportunity (25/9/18)
Slides (download) >
Slido Questions >
Slido Poll >
Session Feedback >
Collaboration May 2018 >
Digital Technology (7/3/18) >
Working Groups
Competency working group
CWG meetings>
CWG Minutes >
CWG strategy >
CWG member charter >
CWG members >
Cost of quality >
Quality Training & Qualifications >
Useful Links
Chartered Quality Institute >
CIRIA >
Designing Buildings Wiki >
Get It Right Initiative >
British Quality Foundation
About us
Become a member >
Why be actively involved? >
How to be actively involved >
Steering Committee (SC)
SC meetings >
SC Minutes >
SC members >
ConSIG Terms of Reference >
KnowHow HOME
Understanding Quality
Why? >
Annex SL >
Project Quality (General)
CDM Regulations >
Stakeholder management >
Project Quality (Specific)
Pre-Construction
Mobilisation >
Design Stage
Design freeze >
Design: A QM perspective >
Construction
Change control >
Handover
Assurance / Self Cert >
Quality Toolkit
Why quality ‘tools’? >
5 Whys >
ITP’s
What is an ITP? >
How to write an ITP >
ITP Template (download) >
Technical
Structural steelwork >
Lifts / Escalators >
Industry Reports
Rethinking Construction >
Construction Knowledge Gap >
RIBA (2013): DfMA >
Farmer Review >
Stopping Building Failures >
Click to access industry reports >
Other Knowledge Sources
Building: Technical Information >
NucSIG: Nuclear Knowledge >
Become an author…
Why & How >
Author guidelines >
Style Guide >
